 | What is 5StarShoppingMall.com?
5StarShoppingMall.com is a free shopping portal that gives you access to the best deals from your favorite stores.
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| | I am a shopper. Will it cost anything extra for me to shop online through 5 Star Shopping Mall as opposed to going directly to a store's online website?
No . Individuals do not need to register or pay anything to access the stores.
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| | Why would anyone want to shop online when they could go into the actual store and get their items faster?
This is an important question! By shopping online, you will often find special deals and offers from merchants that you may not find in the store itself. Shopping online is also far more convenient, as you do not have to leave your home or office.
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| | Who do I contact if I want to return something I bought online or have problems with a merchant or with my order?
When shopping online at a merchant's store, please read their return policy. For questions about individual merchant return policies, shipping rates, or what to do in case of a problem with an order, shoppers should contact the merchant store online. Most merchants will have a customer service phone number or email address for any questions. 5 Star Shopping Mall is not involved with customer-to-merchant transactions.
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| | How do I know the online stores listed in the Marketplace are secure?
There are two ways to tell if you are interacting with a secure server -- the URL in your browser window begins with https instead of http and a small lock icon appears in the bottom right of your window frame.
Typically, when you begin to purchase or "check out" in an online store the transaction is moved to a secure server to encrypt and protect the information you provide. Unfortunately, when you shop through the Marketplace, the tracking process that matches your purchase to your organization obscures both these means of identifying a secure server. To verify a site is secure from a Marketplace web page, simply follow the instructions below:
Using Internet Explorer: Position your mouse in the center of the page, right click (Mac users use Ctrl click), and click on Properties. The URL for the check out Web page will appear and you can verify it begins with https.
Using Netscape: Position your mouse in the center of the page, right click (Mac users use Ctrl click), and click on Open Page in New Window. The URL for the check out Web page will appear and you can verify it begins with https.
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| | Where do you get all of these coupons?
Most of the coupons are provided to us by merchants, but we also post coupons that we happen to find online. We search the Internet for new offers every day, so that you don't have to. Just check on 5StarShoppingMall.com whenever you're looking for a discount from a particular merchant. We've probably got what you're looking for!
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| | What is a coupon code?
A Coupon Code is a special series of letters or numbers which specify a promotion or discount for a certain online retailer. Whereas in a store, a 'printed coupon' is redeamed by cutting out the coupon and handing it to the cashier at the time of checkout, Online Coupons are typically redeamed by typing in the corresponding Coupon Code at checkout time.
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| | Doing my Online Shopping through 5 Star Shopping Mall sounds like fun. Can I talk to someone at 5 Star Shopping Mall if I have questions?
If you have questions please feel free to contact us.
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